We have developed this policy to help you understand what we do with your data and how you can exercise your rights.
This policy applies to: www.bikeisbest.com under the parent company of Fusion Media Services Ltd.
This policy is published in accordance with the General Data Protection Regulation (GDPR) 2018 and with the Data Protection Act 1998.
This policy applies to all pages hosted on this site. It does not apply to other organisations we may direct you to from this site whose privacy policies may differ.
From May 2018 you have enhanced rights over how your personal data is held, processed and stored, and Fusion Media Services Ltd is committed to upholding and meeting these. They include the requirements that data be:
- Processed lawfully, fairly and in a transparent manner
- Collected for specified, explicit and legitimate purposes
- Adequate, relevant and limited to what is necessary
- Accurate and, where necessary, kept up-to-date
- Retained only for as long as necessary
- Processed in an appropriate manner to maintain security.
1. How your data is collected
1.1 Who collects your data
Fusion Media Services Ltd is responsible for all collection of your data on this site.
1.2 What data Fusion Media Services Ltd collects
We may collect, store and use the following kinds of personal information:
information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation;
information that you provide to us by submitting any form on our website;
any other necessary information that you choose to send to us with legitimate purpose.
The data we typically gather for sending you content is your email address, name, organisation name (where relevant) and the type of updates you wish to receive.
1.3 What data Fusion Media Services Ltd does not collect
We will not process or hold any special category data, including:
- Ethnic origin;
- Political opinions;
- Philosophical beliefs;
- Trade union membership;
- Genetic data, for the purpose of uniquely identifying a natural person;
- Bio-metric data, for the purpose of uniquely identifying a natural person;
- Health data;
- Concerning a natural person’s sex life;
- Sexual orientation.
We will also not process or hold any data irrelevant to the purposes of doing business with you.
Our site features links to third parties.
Cookies are small text files that are downloaded onto your computer (or your mobile phone) from websites that you visit. Cookies contain information that allows websites to recognise that you have used the site before.
We use three kinds of cookies:
These cookies are needed for you to move around this website and use its features. Without them, some services can’t work.
These cookies tell us about how visitors use our website, for instance which pages are visited most often, and whether visitors get error messages. These cookies do not collect information that identifies visitors – all information is aggregated and anonymous. It is only used to improve how a website works.
These cookies provide more personal features, like recording previous choices you have made. These include recording your previous visits to the website, so that you don’t see messages for new visitors.
The information these cookies collect is anonymised and does not track your browsing activity on other websites.
We use Google Analytics to provide insight into how visitors find and use our web pages so that we can evaluate and produce better content. You can opt out of this if you wish.
All browsers allow you to control which cookies you accept and which you delete. You will usually find these settings under the ‘Preferences’ or ‘Tools’ menu of your browser. For more information about cookies, please see allaboutcookies.org or the Information Commissioner’s Office.
2. How your data is kept secure
2.1 What Fusion Media Services Ltd does to keep your data secure
Fusion Media Services Ltd uses industry-standard tools, such as firewalls and Secure Socket Layers, to safeguard the confidentiality of your personally identifiable information. We make every effort to protect against the loss, misuse and alteration of the information under our control.
For example, the link between your web browser and our server is secure if your web browser displays a small padlock or key symbol somewhere in the frame, or the address bar shows a web address beginning https:// (rather than http://).
We endeavour to keep all individuals’ data inside the European Economic Area (EEA) and ensure that any time data is transferred outside the EEA exactly the same provisions on data security and processing are applied.
2.2 Who has access to your data
Fusion Media Services Ltd has never and will never sell your data to any other organisation.
Nor does it share or swap your data with another organisation.
Within Fusion Media Services Ltd, only those authorised to process your data can access your data. We ensure we understand data protection and what we need to do to keep your data secure.
3. How we use your data
Fusion Media Services Ltd uses your data in a variety of ways which include the following:
- Providing you with information or services that you have requested from us.
- Processing registrations news and information updates via e.g. email.
- Responding to any enquiries or complaints from you.
In order to do some of these tasks we may build up a record of you based on the interactions you have had with Fusion Media Services Ltd. Such profiling may include details of your past engagement e.g how often you open emails from us, and how often you visit the website from links on our emails.
3.1 How long we retain data
Fusion Media Services Ltd retains data for the minimum amount of time necessary to run our site in accordance with individual users’ choices.
4. How Fusion Media Services Ltd will communicate with you
We only ever send communications, including marketing communications about the Bike Is Best campaign, via email. We have only ever gathered email addresses and personal data with explicit opt-in consent, with a double opt-in stage to ensure that we genuinely have an individual’s consent.
To respond to your queries we will typically contact you via the medium you used to contact us or by a medium you have indicated you would like us to respond with. If we need to contact you for any administrative purposes then we will usually email you depending on what contact details we have available for you.
4.1 How you can affect the way Fusion Media Services Ltd communicates with you
You can unsubscribe from our emails at any time through the unsubscribe link at the end of all our emails.
You can change the type of updates and news alerts you receive from us by clicking on the ‘update preferences’ link at the end of all our emails. Any difficulties? We’ll be happy to sort it out manually: contact us via firstname.lastname@example.org.
You can request a copy of the personal data we may hold relating to you, and the purposes for which we are using it. This is known as a Subject Access Request.
5. How to find out more or make a complaint
You have a right to ask for a copy of the information we hold about you, which Fusion Media Services Ltd will supply to you within one month. Fusion Media Services Ltd will ask for proof of identity to ensure we do not disclose personal data to the wrong people.
If you have any specific questions about how Fusion Media Services Ltd processes your data which are not answered here or you would like to make a complaint about how we have managed your data then please either write or email us via the details below.
Fusion Media Services Ltd?
The Record Hall?
16-16a Baldwins Gardens?
If you are not satisfied with our response to your enquiry then you can contact the Information Commissioner’s Office directly via the details on their website.
6. Changes to this policy
We review our policy on gathering, using and retaining personal data regularly, at least annually, and when we add or use new services or those of third parties.
Last updated: 10th June 2020